Western Market

2230 Highland Avenue, Birmingham
Website: westernsupermarkets.com
Phone: +1 205-933-6220

Categories: Establishment  Supermarket 

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Reviews

1
Jun 04, 2018

Melanie Holton

The selection is alright and prices are fairly high, but this is about the customer service. There is a cashier working there that needs to be fired quick, fast, and in a hurry. My first encounter with her was at the beginning of January. My pipes had frozen in my apartment so I had no water and on top of that I was sick. So I went to the western with my boyfriend to pick up large jugs of water. Mid transaction he ran back to grab some ginger ale as well. Somehow this messed her up so dramatically that she stated plainly, "Well, you just messed up my computer is what you did." I didn't mess up a thing; you're just incompetent. I was sick, cold, and without water so I was not here for it but I refrained from commenting further at her attitude and eye rolling. Today I had to run to the store for bread because the place where I work was out. Again, not in the mood for an attitude. This same cashier was walking slow as molasses in winter but was a good 8-10 feet away from me as I started backing up my car in the lot. She proceeded to walk right at my reversing car anyway and when she saw my windows down she proclaimed loudly "Damn, you see me walking here and you just gonna back up anyway?!" Excuse you, but if you saw me backing up and I had enough time to be nearly out of the spot, why the hell did you keep walking AT my car? I work in customer service. Many people do. I can tell you from being on both ends of the service industry that this individual has no business working as a cashier. I've no intention of returning to this location and neither does my boyfriend or any of the friends and family I'm spreading this information to. I tried calling to complain about this but was told the manager wasn't in. So then who was running the store? Lord only knows.


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