In response to Ms. Colbert's comment, when she called and was very direct and demanded that we make an arrangement for the price listed on our website which the wire service discounted $10 without our approval. I was trying to explain to her about our website that we don't control the pricing of the arrangements of this particular wire service. I told her on holidays that the prices of arrangements can vary from what the wire service posts on the page and can be more depending on how many flowers are in the 3 different versions they display. She wanted to get into an argument and I just plainly said ma'am you might want to try another florist that can fill your order for that price because we can't at that price on a holiday and she was rude and said I will do just that and hung up. We strive very hard to give our customers the best quality and amount for their money, actually we always give a lot more than most florists. If you are ordering from our florist, please be courteous on a holiday because we are trying our best to make sure all our customers have the best floral experience and please don't demand we make something for a certain price that we are unable to do. As always, thank you for your business and we look forward to serving you.
All USA
In response to Ms. Colbert's comment, when she called and was very direct and demanded that we make an arrangement for the price listed on our website which the wire service discounted $10 without our approval. I was trying to explain to her about our website that we don't control the pricing of the arrangements of this particular wire service. I told her on holidays that the prices of arrangements can vary from what the wire service posts on the page and can be more depending on how many flowers are in the 3 different versions they display. She wanted to get into an argument and I just plainly said ma'am you might want to try another florist that can fill your order for that price because we can't at that price on a holiday and she was rude and said I will do just that and hung up. We strive very hard to give our customers the best quality and amount for their money, actually we always give a lot more than most florists. If you are ordering from our florist, please be courteous on a holiday because we are trying our best to make sure all our customers have the best floral experience and please don't demand we make something for a certain price that we are unable to do. As always, thank you for your business and we look forward to serving you.