Port City Rentals

Extremely professional. Great staff and great experience!

This place was very good on communicating and making sure I had what I needed, Taylor Crute was nice and answered my emails but this all changed once I paid in full for my wedding rentals. The emails and phone calls started to turn to her being very snippy for simple request like "what time will you be there the day of my wedding to set up?". My venue and other vendors were wanting to work around my rental company in order to make sure the set up went smoothly but I had to ask for days to get this simple request answered and just got attitude from Taylor Crute. To top it all off, they threatened to not deliver my rentals less than 16 hours before my wedding because my step dad went with another rental company for the tent we needed because of the rain possibility on our wedding day. If I knew this is how I would be treated, I would have went with Mobile popcorn from the start, but didn't realize they did rentals till the day before my wedding. Then to top it all off they were late delivering our rentals and sent one person to unpack and set up a chairs and tables for a 100 people and the tables for inside the venue. My groom and groomsmen had to help unload because there was no way 1 delivery man would have set up in time. Avoid this place at all cost for your big day, go with mobile popcorn instead. I've already spread the word with every new bride I come across to not rent from this place. Update: After receiving an email from Taylor Crute blaming me for taking advantage of their company and blaming me that they are now reevaluating their tent policy. They report me to Facebook for my truthful and honest feedback on their company.