I had been ordering food for delivery for quite some time. The one time I had a complaint because my pizza was delivered cold, I had the most horrible experience. I called and asked for the manager. I was very polite and told him my problem. He had the nerve to argue with me and say my food wasn’t cold. I remained calm and asked if they would redo my order that I would be more than happy to bring the cold food back. Only one slice had been bitten because it was not hot. He said no, they would not redo my order. I tried to talk to him reasonably but he simply said we can come get it and just not charge you. At this point, I had gotten mad. Just getting off work and being hungry doesn’t mix. Thankfully for him, I held my composure and merely hung up. They never have to worry about me nor any family members giving them any of our business again. Besides, the pizza isn’t good enough for their prices!!
I had been ordering food for delivery for quite some time. The one time I had a complaint because my pizza was delivered cold, I had the most horrible experience. I called and asked for the manager. I was very polite and told him my problem. He had the nerve to argue with me and say my food wasn’t cold. I remained calm and asked if they would redo my order that I would be more than happy to bring the cold food back. Only one slice had been bitten because it was not hot. He said no, they would not redo my order. I tried to talk to him reasonably but he simply said we can come get it and just not charge you. At this point, I had gotten mad. Just getting off work and being hungry doesn’t mix. Thankfully for him, I held my composure and merely hung up. They never have to worry about me nor any family members giving them any of our business again. Besides, the pizza isn’t good enough for their prices!!