Carpet was supposed to be installed Tuesday July 5th (already paid for in advance)but no one showed up, no phone call or anything!! I called multiple times and left multiple voicemails! Finally after calling for 5-6 time someone answered and the excuse was "our paperwork got lost and everything has been done for the day, no way for our floor could be installed that day!!" The day we scheduled to have it done!!! They asked if we could do it today (July 6th), so I said yes as long as someone is here to do it by noon. Well no one showed up until almost 2! So I've wasted another full day that I had stuff to do!! Also they were supposed to take the old carpet with them to dispose of it but they left it instead! Highly unsatisfied and definitely wouldn't recommend this company!!
All USA
Carpet was supposed to be installed Tuesday July 5th (already paid for in advance)but no one showed up, no phone call or anything!! I called multiple times and left multiple voicemails! Finally after calling for 5-6 time someone answered and the excuse was "our paperwork got lost and everything has been done for the day, no way for our floor could be installed that day!!" The day we scheduled to have it done!!! They asked if we could do it today (July 6th), so I said yes as long as someone is here to do it by noon. Well no one showed up until almost 2! So I've wasted another full day that I had stuff to do!! Also they were supposed to take the old carpet with them to dispose of it but they left it instead! Highly unsatisfied and definitely wouldn't recommend this company!!