I done an online order from Office depot and was charge twice ($597.67) for one computer, 2 days apart. When I called the 1-800 number I got the run around said they didn't see where I pay for the computer twice but at the bank and online it show one payment coming out on the 2/22/2018 and the other coming out on 2/26/2018. I called the home office "florence" to see if they could help, their answer was that they were not connected to the online Office depot but on Google the address under the same ad has Florence location written in bold letter with a link to the store. I finally got some lead way from a clerk on the website by chatting. I show her all proof before she got back with me and said the full amount will be back in my account in 24 hrs it would be refunded. I will let you guys know tomorrow. As of 8:57 on 2/27/2018 has been 24 hrs NOT reimburse (funny how it it took 2 second to take out of my account but for some unknown reason it is going to take 24 hrs and plus to put back into my account) Online Office depot is starting to feel like a scam. I finally got my money back into my account, Thanks to my bank. Looks like I will be doing business elsewhere.
I done an online order from Office depot and was charge twice ($597.67) for one computer, 2 days apart. When I called the 1-800 number I got the run around said they didn't see where I pay for the computer twice but at the bank and online it show one payment coming out on the 2/22/2018 and the other coming out on 2/26/2018. I called the home office "florence" to see if they could help, their answer was that they were not connected to the online Office depot but on Google the address under the same ad has Florence location written in bold letter with a link to the store. I finally got some lead way from a clerk on the website by chatting. I show her all proof before she got back with me and said the full amount will be back in my account in 24 hrs it would be refunded. I will let you guys know tomorrow. As of 8:57 on 2/27/2018 has been 24 hrs NOT reimburse (funny how it it took 2 second to take out of my account but for some unknown reason it is going to take 24 hrs and plus to put back into my account) Online Office depot is starting to feel like a scam. I finally got my money back into my account, Thanks to my bank. Looks like I will be doing business elsewhere.