Mr. Transmission

On April 4, I was cruising along 15 miles south of Dothan, Alabama heading back to Iowa City, Iowa when the transmission in my 2010 Dodge Caravan totally locked up to the point it stalled the engine and the van would not move...the nightmare for a 70 year old couple in a strange state. I asked the kid who drove the tow truck "If I was your uncle, where would tell me to take your my car for transmission work?" He said "My dad always went to Mr. Transmission." I told him, "That's where we are going." They were very professional, getting the car in immediately and quoting me a price that was a large sum to rebuild the 6 speed transmission. Scott said they could start that afternoon, put me ahead of a couple jobs and get me back on the road in a day or two at the most. I had no choice so we shook hands. In private I called the transmission dealer in Iowa City with a great reputation and asked if the price was reasonable. The answer was yes, right in the ballpark. I am now back in Iowa City. We were on the road by 4:00 the next day and the car has run perfect since. Thank you to all the staff, especially Scott. You helped greatly to make an initially frightening experience into a seamless 24 hours where we felt supported and in good hands. Admittedly, I held my breath the first few hours after leaving Dothan. But here we are back home for two weeks and the tranny is smooth as silk. Thanks again, Ted and Yvonne