McKenzie Street Florist & Specialty Rental, LLC

Let me preface this message with this statement: I'm a very disgruntled customer. I placed an order for a delivery of flowers to my precious girlfriend while I am away training for another deployment with the military. I placed the order three days in advance. I called the shop on the morning of the 5th to ensure that the shop was tracking my order since I placed it online. She assured me that they were ready to be delivered. The flowers were an hour late, and the sweet lady had to drive AFTER HOURS to deliver them. What that says to me is that the lady I spoke to this morning didn't do her job when she didn't make sure the delivery information (flowers to be delivered at 4pm) carried over to the second shift. Also, the delivery person failed to complete his/her tasks by leaving for the day without making sure the orders were completing. I'm, typically, a lenient man, but this kind of ethic is unacceptable to me.