InTown Suites

688 Summit Parkway, Prattville
Website: intownsuites.com
Phone: +1 334-358-9004

Opening hours:
Mon11:00-19:00
Tue11:00-19:00
Wed11:00-19:00
Thu11:00-19:00
Fri11:00-19:00
Sat11:00-19:00
Sunclosed

Categories: Establishment  Lodging 

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Reviews

3
Jun 25, 2018

Jeremy Fanning

Overall acceptable option for extended stay needs, especially for the price. Amenities in the rooms are outdated and in poor condition, but they do work properly. Wireless access is available but very slow. Cable provided is reasonable. Laundry facility is fairly inexpensive and somewhat modernized. Staff is available and very friendly.

1
Sep 15, 2018

Pam B

The staff is very unprofessional they door lock on room 111 was damaged before checking in me and my husband noticed it the very next day and called to report it.when it was time to renew for the week they quoted they couldn't because of their lock was broken as if we done it . instead of informing before the departure date .but prior to check-in the front desk said they were over booked for the upcoming week so I asked can I go ahead and make my reservation she claimed she did it .but in reality they wanted an excuse to not renew which I think was very inconsiderate and very unprofessional my husband works overnight so my safety was at stake with their door .I wouldn't recommend a dog to live there .and I will share this story with everyone I come in contact with .I've been a manger at a hotel and there was plenty of was to resolving this situation instead of lying on a guest just to get the paper mill shut down workers a room . And I will be contacting cooperate as well. And the front desk personal was supposedly to walk and show the room before renting she failed to do so...and I asked her Can they watch the camera from the time I reported the door she stated cameras doesn't pick up around room 111 which that was great news because I was glad to know that for my safety with going in and out for work.


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