I advise anyone who is having unit problems to think twice before contacting this company they have terrible customer service and don't believe in fixing their own mistake. Had a BRAND NEW unit installed and it never cooled or heated properly. Paid $85 for them to come and look at it within the year warranty. They never explained what the problem was or even attempted to find out why. Had another company give a diagnostic and they explained that there was either a leak of Freon or it was never soldered correctly.
All USA
I advise anyone who is having unit problems to think twice before contacting this company they have terrible customer service and don't believe in fixing their own mistake. Had a BRAND NEW unit installed and it never cooled or heated properly. Paid $85 for them to come and look at it within the year warranty. They never explained what the problem was or even attempted to find out why. Had another company give a diagnostic and they explained that there was either a leak of Freon or it was never soldered correctly.