After a disastrous experience with another car dealer, we found found a car we liked online at the Hwy 280 location. Met Daniel Watson as we walked in the door. Everything was laid back and smooth. Process was very easy. There was no distrust of the salesman or sales manager, good cop bad cop, like other dealerships. The trade in experience was much better than at previous dealership, where they tried to claim things were wrong while admitting to knowing nothing about diesel trucks. Got 5.5k more for my trade because appraiser knew what he was getting. We bought the Ford Explorer XLT we came to look at. They even let us drive it to the Pelham location to compare it to what they had. Great service all the way around. Will definitely purchase from here and use Daniel again.
Matt was my salesman and he was awesome. He is knowledgeable and very helpful and made the process easy.