Extremely poor service today (5/12/18) at the drive up window from the attendant. The drink I come here religiously for once a year, was barely palatable, as it tasted like little more than colored water. I am extremely unhappy with what happened today. Customers may not always be right by Daory Queens standards, so please let me know if I am wrong on this. However, after 45 ywars in the restaurant industry, I find the following behavior appalling. For your drive through attendant to make a frozen drink sit in the window in 100 degree heat, while she sits there and pretends she cannot find it, looking left or upwards or anywhere but at your cup, whoch is the ONLY cup on the window sill, only to finally grab it with a huff and just put it as far as the window without putting it through it, so my husband had to literally get out of the vehicle to reach it, is a bit much. Its a drive through, not a walk up. This is why you got 1 star DQ. If she is at all indicative of the rest of the employees inside of the store, I implore you to please do better when you hire your staff. Quality of employees is always better than quantity of employees.
Extremely poor service today (5/12/18) at the drive up window from the attendant. The drink I come here religiously for once a year, was barely palatable, as it tasted like little more than colored water. I am extremely unhappy with what happened today. Customers may not always be right by Daory Queens standards, so please let me know if I am wrong on this. However, after 45 ywars in the restaurant industry, I find the following behavior appalling. For your drive through attendant to make a frozen drink sit in the window in 100 degree heat, while she sits there and pretends she cannot find it, looking left or upwards or anywhere but at your cup, whoch is the ONLY cup on the window sill, only to finally grab it with a huff and just put it as far as the window without putting it through it, so my husband had to literally get out of the vehicle to reach it, is a bit much. Its a drive through, not a walk up. This is why you got 1 star DQ. If she is at all indicative of the rest of the employees inside of the store, I implore you to please do better when you hire your staff. Quality of employees is always better than quantity of employees.