Husband had an appointment at 8 a.m. He forgot our new insurance card. Staff was going to see him, but someone in the office decided to make the call to refuse service without his insurance card. Way to choose money over the patient! I could have provided that info with one call! Worst part, he’s leaving for Afghanistan tomorrow and really needed meds! Bad call. Never choose them again.
Husband had an appointment at 8 a.m. He forgot our new insurance card. Staff was going to see him, but someone in the office decided to make the call to refuse service without his insurance card. Way to choose money over the patient! I could have provided that info with one call! Worst part, he’s leaving for Afghanistan tomorrow and really needed meds! Bad call. Never choose them again.