Cactus Cantina of Fairhope
2431, 108 North Section Street, Fairhope
Website:
mycactuscantina.com
Phone: +1 251-517-9896
Opening hours:
Mon11:00-22:00
Tue11:00-22:00
Wed11:00-22:00
Thu11:00-22:00
Fri11:00-22:00
Sat11:00-22:00
Sunclosed
Categories:
Establishment Food
Suggest updates
Not a great experience at this location. My coworkers and I came here on our lunch break. We ordered what was advertised as their fresh fish tacos, and their shrimp tacos. Our waitress did not ask what sides, and after we ordered we realized that our meals came with two sides. When we asked our waitress about it she just said if someone doesn't order a side she just doesn't write one down. As a sever for ten years myself, I didn't feel like that was good service. Giving a paying guest all information and options should be a must. The food runners brought us multiple trays of food that wasn't ours. Our waitress came over, and was talking to the food runner about the order being incorrect. She looked at us and said "We really need a translator in the back. Everyone in the kitchen only speaks Spanish and we have no idea what they're saying." When they finally brought our food out it was a mess. The shrimp I ordered was under cooked, and the fish tasted fishy. My friend had a bone in her fish tacos. Trigger fish is not a fishy tasting fish. My sides that I ordered were sloppy. The kitchen had put two servings of grits on my plate, except I ordered grits and beans. So they covered half the grits up with beans. It was excessive. The waitress never refilled our drinks unless we asked, same with chips and salsa. I brought this to our waitresses attention, and she let us know that she will tell the manager. As it is, I would personally not recommend this establishment. I hope they improve.