My husband and I cannot say enough positive things about Anchor Mortgage & Services and specifically about the interactions and service by Vicki and Grace! All hell broke lose in the last 24hrs before closing when my big name bank was unwilling to help us wire the down payment to the title agent or to even care about its effects on our situation. Vicki & Grace stuck with us and worked with us for 5 hours to find a solution that would allow us to close on time. For a geographically-separated dual-military family who still had 8.5 hrs of driving to get to the closing - this was huge in keeping our sanity!
Too many people and companies in banking, whether it’s mortgage, investment, personal, or business, forget that banking is a service industry. Vicki and Grace have reminded us that service still exists, and we appreciated it.
We absolutely recommend this company to anyone looking to by a home in the Montgomery area!
All USA
My husband and I cannot say enough positive things about Anchor Mortgage & Services and specifically about the interactions and service by Vicki and Grace! All hell broke lose in the last 24hrs before closing when my big name bank was unwilling to help us wire the down payment to the title agent or to even care about its effects on our situation. Vicki & Grace stuck with us and worked with us for 5 hours to find a solution that would allow us to close on time. For a geographically-separated dual-military family who still had 8.5 hrs of driving to get to the closing - this was huge in keeping our sanity! Too many people and companies in banking, whether it’s mortgage, investment, personal, or business, forget that banking is a service industry. Vicki and Grace have reminded us that service still exists, and we appreciated it. We absolutely recommend this company to anyone looking to by a home in the Montgomery area!