Allsouth was the appliance sub for our builder (who is outstanding, by the way). All they had to do was install three appliances. THREE. The only thing these jag-offs got right was the delivery of the appliances and *sliding in* our new oven. The dishwasher and microwave were both dropped. This was obvious because (a) we saw the palette in our garage prior to installation, (b) one side of the palette was "injured", (c) the corresponding sides of the appliances from that side of the palette were both broken.
To add insult to injury, they didn't use the granite counter installation kit for the dishwasher. This would help considering they don't want to fix the broken feet. Now, when you open a loaded dishwasher, the whole machine rotates thereby "dishcharging" the bottom rack of dishes out onto your floor. This is entertaining to guests.
The microwave is also fun. The plate does not rotate properly so you can always tell when it's in use because of the "thump-thump" made by the turntable, much like a broken record but without the repetitive music. Also, the clock is crooked so you can't tell if it's AM or PM (which actually matters during the winter when it's dark at 5AM and 5PM). And the oven vent built into the microwave is broken so it slides right out after only unfastening two screws when it should be held together by four screws. The other two take bits of the broken plastic housing with them.
Normally I wouldn't care because these appliances are "builder grade" but it's the principle of the matter. Allsouth is not interested in fixing or replacing the appliances which can be done EXTREMELY EASILY when you're a flippin' vendor. They're only interested in minimalist work, single trips, and offering to "send out an inspector" which was already been done by the builder who verified that the pieces are indeed broken. We're guessing Allsouth doesn't trust the builder that hired them in the first place. They also will not come out on your time, only their time, so if you work and are busy from 8am to 5pm, you can bet you'll never see nor hear from them again.
All USA
Allsouth was the appliance sub for our builder (who is outstanding, by the way). All they had to do was install three appliances. THREE. The only thing these jag-offs got right was the delivery of the appliances and *sliding in* our new oven. The dishwasher and microwave were both dropped. This was obvious because (a) we saw the palette in our garage prior to installation, (b) one side of the palette was "injured", (c) the corresponding sides of the appliances from that side of the palette were both broken. To add insult to injury, they didn't use the granite counter installation kit for the dishwasher. This would help considering they don't want to fix the broken feet. Now, when you open a loaded dishwasher, the whole machine rotates thereby "dishcharging" the bottom rack of dishes out onto your floor. This is entertaining to guests. The microwave is also fun. The plate does not rotate properly so you can always tell when it's in use because of the "thump-thump" made by the turntable, much like a broken record but without the repetitive music. Also, the clock is crooked so you can't tell if it's AM or PM (which actually matters during the winter when it's dark at 5AM and 5PM). And the oven vent built into the microwave is broken so it slides right out after only unfastening two screws when it should be held together by four screws. The other two take bits of the broken plastic housing with them. Normally I wouldn't care because these appliances are "builder grade" but it's the principle of the matter. Allsouth is not interested in fixing or replacing the appliances which can be done EXTREMELY EASILY when you're a flippin' vendor. They're only interested in minimalist work, single trips, and offering to "send out an inspector" which was already been done by the builder who verified that the pieces are indeed broken. We're guessing Allsouth doesn't trust the builder that hired them in the first place. They also will not come out on your time, only their time, so if you work and are busy from 8am to 5pm, you can bet you'll never see nor hear from them again.