I absolutely love my doctor, Dr. Catherine Ikard. But ever since she has been out on maternity leave i cannot get anyone to help me. I am now on Day 7 with a migraine. I have faxed them my pharmacy's address, my insurance card. I have called i have emailed. And when i finally found the correct fax number because the one they gave me kept sending back "error number disconnected" They told me the got my license but not my insurance card and i faxed both documents on the same page. They literally do not care. God forbid your doctor have to miss work. Dr. Ikard is a wonderful doctor, the best, however everyone else in her practice obviously doesn't care about her patients.
I absolutely love my doctor, Dr. Catherine Ikard. But ever since she has been out on maternity leave i cannot get anyone to help me. I am now on Day 7 with a migraine. I have faxed them my pharmacy's address, my insurance card. I have called i have emailed. And when i finally found the correct fax number because the one they gave me kept sending back "error number disconnected" They told me the got my license but not my insurance card and i faxed both documents on the same page. They literally do not care. God forbid your doctor have to miss work. Dr. Ikard is a wonderful doctor, the best, however everyone else in her practice obviously doesn't care about her patients.