Advanced Disposal - Montgomery

I am sure I paid the bills. Why they don't pick all the trash?! Not just happened once!

Who has more than one Account with Advanced Disposal? Do you have issues with them confusing the accounts when posting payments? I have had issues with this for 6 years, applying my payments to the wrong Account. I am trying to resolve this, and no one calls me back with any information. Lynn is my account rep and I have called her and her counterparts. Still NOTHING! I am so frustrated yet, stuck in a contract!